HomeandBeyond.com
Live Chat by LivePerson
Customer Service Rating by LivePerson
No Sales Tax
   
Home  >  Customer Service  > Safe Shopping & Your Privacy

Safe Shopping & Your Privacy

  1. Is HomeandBeyond.com Secure?
  2. Is it safe to use my credit card?
  3. What are your guarantee details?
  4. What is your privacy policy?


  1. Q: Is HomeandBeyond.com Secure?
    A: HomeandBeyond.com has security measures in place to protect the loss, misuse or alteration of the information under our control. We use encryption technology to protect your sensitive personal information stored on our servers and while being transmitted over the Internet. Your information is always stored in this fashion and is never transferred without encryption.

    Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

  2. Q: Is it safe to use my credit card?
    A: Yes, shopping at HomeandBeyond.com is safe. We wouldn't have it any other way. In fact, we back every credit card purchase with our HomeandBeyond.com Guarantee.
    We guarantee that every transaction you make at HomeandBeyond.com will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at HomeandBeyond. See our guarantee details below.

  3. Q: What are your guarantee details?
    A:
    1. Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, HomeandBeyond.com will cover the entire liability for you, up to the full $50.00. HomeandBeyond.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at HomeandBeyond.com while using the secure server.
    2. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

  4. Q: What is your privacy policy?
    A: To read our complete privacy policy
    click here. If you have any questions about our Privacy Policy, the practices of our site or your dealings with our site, you may contact us by email at privacy@homeandbeyond.com. We will do our best to acknowledge your inquiry and address it in a prompt and satisfactory manner.
Home  >  Customer Service  > Safe Shopping & Your Privacy
Toll free customer service or to order by phone: 1-866-961-3360
Privacy & Security Statements ® Copyright 1997-2009, Polsteins.com, LLC d/b/a HomeandBeyond.com | Terms of Use